How do I ascertain the right size?
In order to determine the correct size of Ultra Grips, please put a measuring tape around your wrist. According to this chart, you will be able to choose the correct size.
Are my Ultra Grips being shipped with a bag?
Every pair of Ultra Grips is being shipped with a customized zipper bag.
For which kind of exercise are Ultra Grips suitable?
Generally speaking, Ultra Grips are designed to support your movements for all kind of pushing or pulling exercises.
How do I clean my Ultra Grips?
Simply use multi-surface cleaner in case you would clean your pair from debris. Please do not put your Ultra Grips into a washing machine.
Where is my order?
Once your order has been dispatched, you will automatically receive an email containing a tracking number. In case you require assistance, kindly contact your shipping team.
I´ve received an incorrect article
If in the unlikely case, a staff member of our shipping team has dispatched an incorrect item, please contact us immediately.
I´d like to send a business/press inquiry
For all kinds of business or press inquiries, kindly contact our team: email@example.com
I´d like to return an item
All returns must be sent back with the returns form (download). Additionally, after you have filled in the form, kindly sent it to firstname.lastname@example.org in order to proceed your request.
Customers must bear the cost of returning item(s) and for the parcel itself until in reaches Climaqx´s warehouse.
Returning items for a refund must be made within 14 days after receipt of your order. Any returns made after this period may be rejected.
For further information in regard to our return policy, please click here.
Exchanged items will be dispatched free of charge within 7 working days. In case there is any issue with your return, you will be contacted via email.